BTW - fuck the NFL Shop.
Wanted to get the gf a jersey for the game. Ordered it on Tuesday 1/30. I got her a wentz jersey, they had two different ones available to order. The standard jersey and a "special event item" that was guaranteed to ship by 1/31.
I assumed this meant, they had as many of these in stock as they had online and when they sold out, they would sell the regular jerseys with no guarantee it would get there in time. Makes sense right?
So I order the special event one AND i paid an extra $20 to have it shipped in 2 business days.
Thursday comes around, the day I should have maybe received the jersey.. and i have no email even saying it's shipped, I contact support. They say sorry but it's delayed, you should have gotten an email (i didn't). It will now be delivered Saturday with special Saturday delivery. She says to me "we have upgraded your shipping to Saturday shipping at no cost to you" like the bitch is doing me a favor. I said "um, no, you didn't upgrade me to anything. I paid $20 for 2 day shipping, you are shipping it on Thurs to arrive Sat, that's 2 day shipping, which is what I already p aid for.
The bitch then gets smart with me. She says "The delivery date was upgraded to Saturday by the warehouse, did you not see what I wrote?"
I kind of just stared at it for a minute.. I reminded her that I was a paying customer and not to get smart with me. Ship my jersey as promised and refund my shipping costs. She did and I exited the chat.
Friday comes, still no email for shipping. I figure I pissed off the wrong little fuck face at NFL shop and they fucked with my order. So I call this time and talk to a nice woman who says yes, its still shipping out guaranteed Saturday. Night comes, nothing, I call again, get promised its coming.
Saturday comes and goes, no jersey. Sunday comes and goes, no email. Eagles win the super bowl.
Monday morning.. I get an email from NFL SHOP letting me know that my order will be delayed.
Called there today, got my refund, told them I would never spend money there again, birdgang, exited chat.
End of the world? No. Horrible business? Yep. Fuck em.
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